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  • Gaunts of Kidderminster

What to Do When Someone Dies

A 10-Step Guide for Families

Losing a loved one is an incredibly tough experience, and during such times, navigating the practicalities of what needs to be done can feel overwhelming. At Gaunts of Kidderminster, we understand the importance of providing support beyond just the funeral arrangements. That's why we've compiled this guide to help families through the initial steps after a loved one passes away.


what to do when someone dies


1- Notify Authorities and Medical Professionals:

  • If the death occurs at home, contact emergency services or the person's GP immediately.

  • If the death occurs in a hospital or care facility, the staff will guide you through the necessary steps.


2- Contact Gaunts of Kidderminster:

  • Once the initial notifications have been made, get in touch with our team at Gaunts of Kidderminster. We're available to provide support and guidance.

  • Our compassionate staff will assist you in making arrangements for the transportation of your loved one to our funeral home.


Gaunts of Kidderminster Team


3- Notify Family and Friends:

  • Inform close family members and friends of the passing.

  • Delegate tasks and ask for support where needed. Many people are willing to help during this time.


4- Gather Important Documents:

  • Locate important documents such as the will, birth certificate, marriage certificate, and any prearranged funeral plans.

  • These documents will be necessary for legal and administrative purposes .

5- Make Funeral Arrangements:

  • Meet with our funeral directors to discuss the funeral arrangements. We'll guide you through the process and help you create a personalised and meaningful service.

  • Consider preferences such as burial or cremation, religious or cultural customs, and any specific requests of the deceased.

6- Notify Relevant Organisations:

  • Contact the deceased's employer, if applicable, and inquire about any benefits or insurance policies.

  • Notify banks, insurance companies, and government agencies such as the Department for Work and Pensions.

7- Take Care of Yourself and Others:

  • Grieving is a natural process, and it's important to take care of your physical and emotional well-being during this time.

  • Seek support from friends, family, or a professional counsellor if needed.

people holding hands

8- Handle Estate Affairs:

  • Work with legal professionals to settle the deceased's estate, including distributing assets and settling debts.

  • Follow the instructions outlined in the will, if one exists.

9- Consider Memorialisation:

  • Explore options for memorialising your loved one, such as creating a memorial website, planting a tree in their honour, or dedicating a bench in a meaningful location.

10- Lean on Gaunts of Kidderminster for Ongoing Support:

  • Our support doesn't end with the funeral service. We're here for you in the days, weeks, and months following your loss.

  • Reach out to us for grief support resources, memorial keepsakes, or simply someone to talk to.


Losing a loved one is never easy, but knowing what steps to take can help alleviate some of the stress during this challenging time. At Gaunts of Kidderminster, we're dedicated to providing compassionate care and guidance to families when they need it most. If you have any questions or need assistance, please don't hesitate to contact us.

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